Deleted files and formatted drives: stop writing to the drive.
When a file is deleted or a drive is quick-formatted, the data usually stays on the disk until something new is written over it. That makes the first rule simple: stop using the drive. Then check the free places files often turn up before paying for a recovery.
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What to do right now
- Stop saving to the drive. New files, downloads, and even browsing can overwrite deleted data. If it is the drive Windows runs from, shut the computer down.
- Don't install recovery software on the same drive. Installing it can overwrite the very files it is meant to find.
- Check the free places first. The Recycle Bin, OneDrive's recycle bin and version history, File History, and any backup drive.
- Don't re-create or reformat a lost partition. A new partition where the old one was can overwrite its file system.
- On an SSD, move fast. SSDs erase deleted blocks in the background, so deleted files on a solid-state drive disappear faster than on a hard drive.
Where deleted files often turn up
Recycle Bin
Files deleted in File Explorer from a local drive usually go to the Recycle Bin first. Files deleted from USB drives and network shares usually do not.
OneDrive
OneDrive keeps deleted files in its own recycle bin for a period, and keeps earlier versions of files.
File History and backups
If File History or another backup was running, earlier copies may be on the backup drive.
Copies elsewhere
Attachments you sent, files shared with other people, and copies on a phone or another computer.
When to send it to a lab
If the free places come up empty and the files matter, a lab is the safest route. A lab works from a copy of the drive, so nothing is written to the original. Per DriveSavers, they recover files that were deleted, drives that were formatted, and partitions that disappeared.
If the drive is also clicking, beeping, or not detected, it is a hardware failure first; see clicking hard drive recovery or SSD recovery.
Two ways to start
Go straight to DriveSavers
Files that matter, and not in any of the free places: start a case with DriveSavers and use code DS22831 for 10% off. The evaluation is free and inbound shipping is free.
Start a caseBring it to us first
Not sure it's the drive? Bring the computer to our Fairport shop. A diagnosis runs around $50, and sometimes the files are fine and it's the cable, the power supply, or the board that died.
Call (585) 388-8780J&N referral code
10% off your DriveSavers recovery
Give DriveSavers this code when you start your case, or use our referral link, and they'll take 10% off. Mention it up front: it can't be added once a job is already underway.
Deleted file recovery questions
Can deleted files be recovered?
Can data be recovered after formatting a drive?
Is recovery software safe to use?
Where do deleted files go in Windows?
What is a lost partition?
What does data recovery cost?
How do I get the 10% off?
Other recovery guides
Start from the main page: data recovery through DriveSavers, or data recovery in Rochester, NY.
Stop writing to it. Start a case.
Check the free places first, then start a case with DriveSavers using code DS22831 for 10% off.
J&N Computer Services is a DriveSavers referral partner and may receive a referral fee when you use our code or link. DriveSavers performs all recoveries and sets its own pricing, terms, and turnaround.